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According to NAC 119A.365, what must sales techniques adhere to?

  1. Sales pitches can vary from written materials

  2. Oral statements must match approved written material

  3. All marketing can be entirely subjective

  4. There are no standards for promotional meetings

The correct answer is: Oral statements must match approved written material

According to NAC 119A.365, sales techniques must adhere to the requirement that oral statements made during the sales process must match the approved written materials. This ensures consistency and accuracy in the information presented to potential buyers, reflecting professionalism and transparency in the sales process. When oral statements align with approved written materials, it minimizes the risk of misleading customers, upholds ethical selling practices, and supports regulatory compliance. By maintaining this standard, timeshare sales practices foster trust with consumers, which is vital in an industry where clear communication is key to customer satisfaction and informed decision-making. The other options suggest practices that could lead to inconsistencies or misrepresentations, which do not align with the regulatory intent of ensuring clear and accurate communication in timeshare sales.