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What action can the Division take if a sales agent has received a plea of nolo contendere?

  1. Reprimand the agent

  2. Impose a fine or suspend the license

  3. Increase the agent's commission

  4. Issue a warning letter

The correct answer is: Impose a fine or suspend the license

A plea of nolo contendere, which means "no contest," is a legal term used when a defendant neither disputes the charge nor admits guilt. In the context of licensing for sales agents, this plea can result in serious implications regarding the individual's professional conduct and suitability to hold a license. If a sales agent receives a plea of nolo contendere, the Division has the authority to impose disciplinary actions to maintain the integrity of the licensing process. One of the most significant actions is the imposition of a fine or the suspension of the license. This helps ensure that only those who uphold ethical and legal standards are allowed to practice, protecting consumers and the reputation of the industry. Other options, such as reprimanding the agent, increasing their commission, or issuing a warning letter, do not carry the same weight or seriousness as imposing a fine or suspending the license. While reprimands and warnings can serve as disciplinary measures, they are generally less severe than fines or license suspensions. Increasing an agent's commission is contrary to the intent of addressing misconduct associated with a nolo contendere plea.