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When Ted and Alice Smith find that their timeshare unit is unavailable, what are they NOT entitled to?

  1. A full refund of their purchase price

  2. A replacement unit

  3. Alternative accommodation options

  4. A chance to reschedule their stay

The correct answer is: A full refund of their purchase price

When considering what Ted and Alice Smith are not entitled to when their timeshare unit is unavailable, the choice regarding a full refund of their purchase price is accurate. In a timeshare agreement, the purchase price typically refers to the one-time cost of buying into the timeshare, and in cases where the timeshare unit they intended to use is unavailable, owners usually do not receive a full refund of the entire purchase price as the financial commitment made upon purchase does not typically include guarantees of unit availability. Instead, timeshare agreements often offer alternative resolutions such as replacement units, other accommodation options, or the opportunity to reschedule their stay. These solutions are meant to provide value and ensure the owners have the chance to enjoy their timeshare benefits despite any inconvenience caused by unavailability.